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Lately, though, it has become extremely unreliable. The internet is VERY slow to start. My browser (Edge) can take up to 10 minutes to finish loading! While using I often get the notice that Edge is not responding. I can usually go to the living room and reset the...
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Litchfield, Illinois
#1116412
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I've more than given this group time to fix problems, continue to deal with technicians that make me do there work. Still after 2 years the problems have not been solved only getting worse this was a brand new house they where the first and only internet/phone cable...
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1.3
I didn't like
  • Service reliability
  • Made me do technician work
  • Service response too slow
#1103319
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Absolutely awful, do not use unless you absolutely have to. Completely useless customer service unless you have a rep in front of you. Do not get anywhere near advertised and paid for speed. Speeds are not consistent at all. Please DO NOT give these people your money....
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#1088430
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Consolidated Communications - WORST EVER!!!!

Consolidated Communications
#1087053
1.6
Details
Dsl is in and out...more out than in. Tech is quick to respond but nobody knows how to cure any problems. They keep sending bucket truck and pole climber out to house but can verify over phone that line is good. Try ANYBODY before you sign contract with these people. Igive. Im closing account
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Consolidated Communications - Misleading

Consolidated Communications
#1073637
1.0
Details
They gave me a wrong monthly fee quote, smoothly locked me into a 2 year contract, im disconnecting now with a $6.25 fee x how many months left on the contract i didnt agree to? It your phone agents name & # if you ever have to dispute anything? Dont recommend this company?
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Consolidated Communications - Consolidated is ridiculous, unreliable, slow af and outdated!

Consolidated Communications
#1059729
1.0
Details
Their equipment sucks, their internet is slow, unreliable and wifi is practically non existent. Why do I have a phone? I said no phone! I haven't even gotten a bill yet. I'm forced into their crappy service because of the horrible apartment I moved into. Stay away from consolidated and stay away from Landmark apartments, in Conroe Tx.
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7242942422 Review

Consolidated Communications
#1023555
1.3
Details
Can anyone answer the phone ? Can anyone answer a question ? Can anyone quit blaming consumer ?
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On an everyday basis, sometime during the day, I will have to reboot the modem due to lost internet service. Consolidated keeps sending techs out when I complain. They have replaced wiring into house and to computer. They have worked on junction box down the road. They...
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#1082362
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DO NOT USE THIS COMPANY, THEY LOCK YOU IN FOR THE AMOUNT OF TIME ON YOUR CONTRACT WITHOUT ALLOWING YOU TO PAY LESS....I'M SURE THEY'D BE MORE THAN WILLING TO LET YOU PAY MORE. WHAT YOU PAY FOR IS *** COMPARED TO ANY OTHER DESCENT COMPANY. WE HAD TWC IN THE PAST...
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#1035757
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At my previous home I had fiber to the premise, FTTP, from CCI and it was great. I moved further in the country and I can only get 6 meg and it is HORRIBLE!!!! I have to reset the crappy white router a dozen times DAILY and customer service keeps saying its my devices...
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#1023867
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I have the same issues as almost everyone who has written reviews. This comm company is a joke & about 10yrs behind on their "upgrades". Currently their employees are picketing outside of their corporate building in Conroe TX. If they treat their own people poorly, how...
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1.0
#1014606
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I've only had Consolidated for about four months and I have 12 repair orders placed for phone and 1 for internet ( I say 3, but they say 1) Now I have decided enough is enough. I tried to cancel my service and was told by David I can cancel my phone, but to cancel my...
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I didn't like
  • Poor repair service
#1011265
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Consolidated Communications - Internet Service Review
Consolidated Communications - Internet Service Review
Had technician come out and try to figure out why I had slow to no internet. Been dealing with this for over 4 years. Yep...you read it right, 4+ years. It is absolutely preposterous. Paying for 10 Mb/s but getting screwed. Seems like that's all they do to you, ***....
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1.6
#1006744
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Contact Consolidated Communications

Mailing Address:
Consolidated Communications
121 S 17th St.
Mattoon, Illinois 61938
United States
Phone:
(844) 968-7224
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From November 2016 to December 2016 I have called their technical support since I have been having issues with Internet dropping constantly.. not a whole lot of troubleshooting because they end up scheduling a technician to come in.. they replaced my router 3 times and...
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#987409
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