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DO NOT USE THIS COMPANY, THEY LOCK YOU IN FOR THE AMOUNT OF TIME ON YOUR CONTRACT WITHOUT ALLOWING YOU TO PAY LESS....I'M SURE THEY'D BE MORE THAN WILLING TO LET YOU PAY MORE. WHAT YOU PAY FOR IS *** COMPARED TO ANY OTHER DESCENT COMPANY. WE HAD TWC IN THE PAST...
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#1035757
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At my previous home I had fiber to the premise, FTTP, from CCI and it was great. I moved further in the country and I can only get 6 meg and it is HORRIBLE!!!! I have to reset the crappy white router a dozen times DAILY and customer service keeps saying its my devices...
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#1023867
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I have the same issues as almost everyone who has written reviews. This comm company is a joke & about 10yrs behind on their "upgrades". Currently their employees are picketing outside of their corporate building in Conroe TX. If they treat their own people poorly, how...
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1.0
#1014606
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Consolidated Communications - Consolidated is ridiculous, unreliable, slow af and outdated!

Consolidated Communications
#1059729
1.0
Their equipment sucks, their internet is slow, unreliable and wifi is practically non existent. Why do I have a phone? I said no phone! I haven't even gotten a bill yet. I'm forced into their crappy service because of the horrible apartment I moved into. Stay away from consolidated and stay away from Landmark apartments, in Conroe Tx.
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7242942422 Review

Consolidated Communications
#1023555
1.3
Can anyone answer the phone ? Can anyone answer a question ? Can anyone quit blaming consumer ?
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Short Review for December 07, 2016

Consolidated Communications
#969123
1.8
To much streaming when watching movies
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Short Review for October 27, 2016, Pc_bad_quality

Consolidated Communications
#944415
1.3
Horrible, always down, don't know how they are in business
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I've only had Consolidated for about four months and I have 12 repair orders placed for phone and 1 for internet ( I say 3, but they say 1) Now I have decided enough is enough. I tried to cancel my service and was told by David I can cancel my phone, but to cancel my...
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I didn't like
  • Poor repair service
#1011265
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Consolidated Communications Internet Service Review
Consolidated Communications Internet Service Review
Had technician come out and try to figure out why I had slow to no internet. Been dealing with this for over 4 years. Yep...you read it right, 4+ years. It is absolutely preposterous. Paying for 10 Mb/s but getting screwed. Seems like that's all they do to you, ***....
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1.6
#1006744
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From November 2016 to December 2016 I have called their technical support since I have been having issues with Internet dropping constantly.. not a whole lot of troubleshooting because they end up scheduling a technician to come in.. they replaced my router 3 times and...
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#987409
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This company is So far behind the times. The customer service reps (4 just tonight) that I contacted about simply upgrading my cable package, were all nice and professional. However None of them knew what to do, and suggested I go on the site to see if I can find more...
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Jharmony
Jharmony

Also, my internet drops about 4x a week. After my 12 month contract is up, I will not be renewing.Working from home can be very challenging when you get kicked offline, and th...

1.9
#957101
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I recently upgraded to 20Mbps ADSL2+ service with CCI. When I do speed tests with their inhouse speed test the maximum rate is 16+ Mbps and the lowest is about 13 Mbps. These speeds are similar to the OOKLA website speed test results. When I contacted CCI Tech support,...
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2.7
I liked
  • Cs and tech support seemed competent
I didn't like
  • Bait and switch adsl2plus offer hi speed and deliver less speed
#954732
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Over the past month or so. I have been experiencing countless internet drops. One moment everything is running smoothly. The next my ms will shoot up to the roof. I have called numerous times and they even sent out a tech to figure out what was going on. I was told...
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1.0
#952951
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Every day I call, I am given another day further than the last one. Horrible service for the money I pay.It started with no phone , Then lost tv service. Then given 4 different service dates. Still no phone and no tv . Then if you finally get a person to talk to, they...
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#949252
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