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1.0

Internet went out on Sat night. Called tech support Sun morning.

First available time for service tech to come was Thursday afternoon from 2-4.

4 came and went still no tech. Terrible service would be an improvement.

User's recommendation: Go anywhere else.

Product or Service Mentioned: Consolidated Communications Technical Support.

Monetary Loss: $125.

Preferred solution: Let the company propose a solution.

Location: 221 East Hickory Street, Mankato, MN 56001

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#1996914

I am also in Mankato and your review is too kind to CCI - our monthly bill with Hickorytech (which they purchased) was about $89.00 monthly and is just under $200.00 and with announced increases for next month will go over $200.00 monthly. Supposedly another company has asked the city council for approval to come into Mankato and I hope the get it.

CCI has poor service, our local office and tech services were basically closed contrary to what they originally said. These companies should be prohibited from buying up their smaller competitors.

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