Product: Consolidated Communications Internet Service Clear all filters (0 of 80 reviews match)
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If you can avoid using Consolidated Communications, you absolutely should. Use any other company you can. Avoid this company at all costs. Use any other company you can. As soon as any other service is available in this area, we look forward to cancelling our account...
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1.0
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Consolidated Communications Internet Service
I didn't like
  • Tech professionals in this area have no reliable internet
  • Terrible internet service
  • Terrible service customer service is getting worse
#1445983
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We started with this company back when it was FairPoint because the pricing was great and there was no contract. Once they changed to Consolidated Communications our internet started glitching constantly which led to endless phone calls, HOURS on the phone trying to...
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1.0
Product
Consolidated Communications Internet Service
I didn't like
  • Inability to provide the service i am paying for
  • Poor customer service
  • Service at all
#1429414
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Consolidated Communications - I got confirmation Internet was cancelled due poor eye sight. Still getting billed $60/month.

A customer service lady confirmed she would cancel my internet due to poor vision of mine 5 months ago. Still getting billed $60 each month and have not been able to e mail them. Will patiently call again to see if this can be resolved. I am a very senior citizen and have lost my brain capabilities. Frustrated. Susan Some lady is typing this as I dictate. I have net, phone and tv thru Direct tv. Thanks.
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Consolidated Communications Internet Service
#1426291
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Internet is NEVER working properly, and every time we call to get it fixed they put a ticket in saying they rush it for someone to come out next day, and it NEVER happens, never even get a call like they say we will. We sit around waiting and waiting for someone to...
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Consolidated Communications Internet Service
#1425380
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I had Consolidated internet service. It was interrupted 80 times a day. Some technicians came but were not able to fix, then they stopped coming. Price is not low. Around $30 a month for upto 6Mbps with a 12 month contract, early termination fee is $150 no matter what...
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1.2
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Consolidated Communications Internet Service
#1420892
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Consolidated Communications - It sucks

I don't need to explain everything, because everyone knows it sucks. When you use Internet provided by Consolidated Communications, your average ping is always higher than 150 ms. Actually it does not matter if you just use Youtube or Google. However, if you want to play games, don't use this *** It will be the worst and stupid choice in your life.
1.0
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Consolidated Communications Internet Service
#1418893
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I've dealt with this service for over 6 years because my area doesn't offer other providers. Customer support is slow, rude and do not give accurate pricing on packages, bill IN ADVANCE (for lousy service we haven't used yet), internet goes in and out frequently, phone...
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1.0
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Consolidated Communications Internet Service
#1415954
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Consolidated Communications - Liars

We ordered an upgrade in internet speed. First scheduled date, they cancelled the day before. Rescheduled the following week. Keep in mind, the window is 9 outrageous hours. We waited and called Consolidated several times. Tech never showed. Here’s the lie: tech said he called. Lie lie lie. We cancelled the upgrade. Horrible customer service.
1.1
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Product
Consolidated Communications Internet Service
I didn't like
  • Everything seems unnecessarily frustrating
#1415701
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I have been with Consolidated for over 20 months and I could say that I don't have a problem with the TV service as it has worked just fine *Knock on wood* The Tech support is usually helpful, but literally will tell you that this internet service is slow as the...
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Product
Consolidated Communications Internet Service
#1415497
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I’ve had many times with zero service at my home. I was told I get 20 mgs. I get MAYBE 3. Unbelievable *** this company pulls. How can this be LEGAL?!
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Anonymous
Janice Bolio

I think this company should be run out of Vt!! They lie!! Pull band width, very poor customer service!! Unbelievable!! Iam disgusted!! Charged me for replacing router $80.00 ,...

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Consolidated Communications Internet Service
#1403350
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