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1.0

Over the past month or so. I have been experiencing countless internet drops.

One moment everything is running smoothly. The next my ms will shoot up to the roof. I have called numerous times and they even sent out a tech to figure out what was going on. I was told that the modem and my router work fighting over connection.

So what he ends up doing was turning off the router in the modem and replacing the current router. For like a day it was fine. Then the next day it went back to how it was. Frequent disconnects then reconnects with no reason why.

At this point there would be no reason to call them back. They clearly do not know what they are doing. Since this issue is continuously happening even after they sent out a teck to fix the issue. At one point they told me my computer might be going bad.

But that is impossible since I got my computer about a week ago and this issue was happening on my last computer as well. I would not recommend this service to anyone.

It is a cheap and a faulty service that will never get fixed. I am fairly upset with the situation I hope no one will experience this when paying for a supposably good service.

Reason of review: Bad quality.

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