Product: Consolidated Communications Technical Support Clear all filters (3 of 3 reviews match)
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I am very disappointed with CCI.I tallked to several agents. Agent Scott promised me that my concern would be completed within 24 hours. I spoke to another rep who showed arrogance with me and said that it would be completed anytime from 8-5. Then I called again and...
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1.0
Product
Consolidated Communications Technical Support
I didn't like
  • Internet speed
  • Disconnected call
#894794
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My cable box or my remote (or both) were not working.I called CCI to have them come out. It took me over an hour to finally talk to someone that could schedule a service call. They never called to confirm someone was actually coming out. They did arrive between the...
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Product
Consolidated Communications Technical Support
I didn't like
  • Inability to provide the service i am paying for
#892521
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Our Internet and phone have been down for 4 days. I called the first day and had technical support create a ticket for the issue to be fixed. Never heard back from them. I called the next day. The phone rep stated that the ticket was still in line to be resolved and...
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Anonymous
Anonymous

Yup, had ours knocked out by a construction crew. I called it in and they told me that I was a low priority in town, 3 days later they fiiiiinally fixed things. They never c...

Anonymous
Anonymous

Xfinity is here now finally. I plan to be switching by the end of the month.

Product
Consolidated Communications Technical Support
#735753
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