Product: Consolidated Communications Tv Service Clear all filters (11 of 11 reviews match)
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Internet service is unreliable to the point that I routinely reboot the modem and/or router typically 5 times a week.TV service is unreliable... channels disappear, recording doesn't work, etc. One of their technicians last week told me that a lot of CCI's business in...
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Consolidated Communications Tv Service
#1130270
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Every day I call, I am given another day further than the last one. Horrible service for the money I pay.It started with no phone , Then lost tv service. Then given 4 different service dates. Still no phone and no tv . Then if you finally get a person to talk to, they...
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Consolidated Communications Tv Service
#949252
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This is the worst cable TV I've ever had. I don't live in the woods or nothing like that. Its the worst service ever. I'm not at a hotel I'm at home and I like to watch sports. When the TV freezes every second its hard to watch a ball game. Yall need to fix your...
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1.0
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Consolidated Communications Tv Service
#948153
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When I turn on the tv, it gets only audio and no pictures sometimes, which takes forever to load, when it finally loads, a few minutes later, it sometimes pixels out and lags behind, skipping portions of shows, which really frustrates me.:( I have also had to return...
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2.6
Product
Consolidated Communications Tv Service
I liked
  • Customer service
  • When it was surewest
I didn't like
  • Poor price to value
  • Service reliability
#885373
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They pushed an upgrade to my DVRs in the house, and since then I cannot view any recording. The screen that shows the recordings is blank and says is not connected. Uh, if it wasn't connected, how could I even watch TV? I've tried hard reboots, I've tried reconnecting,...
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2.4
Product
Consolidated Communications Tv Service
#846091
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I am not sure what happened to this company after CCI took over the quality of service and reliability has gone down hill. I have my email service interrupted, jerky tv. Then they suck you in to some contract that is extorsion for garbage service. CCI is a joke,...
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Product
Consolidated Communications Tv Service
I didn't like
  • Service response too slow
  • Runaround
  • Unreliable service
#808622
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It is the second time in a month that my TV service has stopped working. CCI doesn't know why. Now the phone isn't working either. They are coming out 5 days after I called in the problem. When they came out a month ago they didn't know what the problem was. Great...
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Anonymous
Anonymous

I have had problem after problem and no resolution to the problems. Dispatch lies to you and the customer service reps lie without any consequences. Conversations are not reco...

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Consolidated Communications Tv Service
#765357
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I'm watching the television and all it does on every single channel is it makes giant pixels from the previous frames and mutes some of the sounds and makes this wierd buzzing sound like a robot. It's so wierd! Also it constantly freezes the screen. This is on some...
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1.2
Product
Consolidated Communications Tv Service
I didn't like
  • Unreliable service
  • Bad connection
  • Bad quality
#595890
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What: Search  Set your location Thanks! Your review has been posted. Consolidated Communications Service sucks!!! "No signal" constantly runs across my tv screen! Also, I come home the other day and my Internet and some cable channels are off; I call and they say it's...
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Product
Consolidated Communications Tv Service
#594499
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Since they are the local provider of phone, internet, and TV, I went with them when I moved to town. It's always something with these guys. Internet slows down to nothing. Internet is out. The software on the DVR is horrible, the DVR regularly loses it's...
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Consolidated Communications Tv Service
#468184
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Consolidated Communications Tv Service Review

#846627
1.0
Details
The only thing that Consolidated Communications can reliably provide, in terms of television service, is a bill. Constant tiling, picture freeze, sound cut out... And their customer service is equally horrible.
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