Contact Consolidated Communications Customer Service
Consolidated Communications Phone Numbers and Emails
Toll-Free Number:
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(844) 968-7224
Headquarters:
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(217) 235-3311
Investors/ Franchising:
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(781) 575-4061Shareholder Services (International)
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(866) 697-5701Shareholder Services (Within U.S.)
Consolidated Communications Emails:
Contact Information
Consolidated Communications Website:
Consolidated Communications Help Center:
Corporate Office Address:
Summary of Consolidated Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Consolidated Communications?
Product/ Service Question:
- “Re connect service”
- “Problem with internet”
- “No internet”
Payments and Charges Question:
- “Need to report fraud”
- “Pay bill”
- “Bill”
Staff Question:
- “Customer service”
- “Imy internet service is absolutely horrible!”
- “Something wrong with these TV service”
Request for Information Question:
- “See how much bill is”
- “Check internet status”
- “Tech support”
Activation/ Cancellation Question:
- “To Cancel repair ticket”
- “Cancel service”
Account Question:
- “Account set up to pay bill”
- “Change my number on my account”
- “Forgot pin to remote access to call forwarding”
Return/ Replace Question:
- “No email need to change my payment”
- “I want to return my equipment”
Website/ Application Question:
- “I want website content removed”
Other Question:
- “Line removal”
- “Repair”
- “Tv”
About
Consolidated Communications is a family of companies which are intended to provide advanced communication services to both residential and business customers in such states as Illinois, Texas and Pennsylvania. Consolidated Communications currently offers a wide range of services over its technologically advanced IP-based network, including local and long distance telephone, high-speed Internet access and Digital TV, etc. Serving markets in three states of the USA, Consolidated Communications is considered to be the 12th largest independent local telephone company in the nation. The related businesses of the company are intended to complement its core telephone business and include directory publishing as well as advertising services, business systems, retail and wholesale operator services, call completion services and fully integrated telemarketing and fulfillment services which the company is also involved into.
Consolidated Communications is ranked 656 out of 2028 in Telecommunications category
USA
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