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Advertised vs Delivered
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Spoke to a Crystal this morning and she was unbelievably rude and nasty to me for no apparent reason. She SHOULD NOT be in customer service with the attitude she has.

I will be making this complaint EVERY day wherever I can to make sure the world knows not to speak to her if they get her. I can;t honestly believe I am the first person either. I've never had a problem with anyone else but I will hang up the phone immediately if I ask whom I speaking to and its a "crystal" on the line.

Called back moments later and my issues were fully resolved with another rep that was nice and helpful. She needs to BE FIRED!

Product or Service Mentioned: Consolidated Communications Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from May 18.
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you can leave crystal alone... and thats that

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