Spoke to a Crystal this morning and she was unbelievably rude and nasty to me for no apparent reason. She SHOULD NOT be in customer service with the attitude she has.
I will be making this complaint EVERY day wherever I can to make sure the world knows not to speak to her if they get her. I can;t honestly believe I am the first person either. I've never had a problem with anyone else but I will hang up the phone immediately if I ask whom I speaking to and its a "crystal" on the line.
Called back moments later and my issues were fully resolved with another rep that was nice and helpful. She needs to BE FIRED!
Product or Service Mentioned: Consolidated Communications Customer Care.
Reason of review: Poor customer service.