Not only can I never watch TV, but even when I can use the internet, it is extremely slow, with low quality picture, often not working at all. Of course, when I have these problems I try to call Consolidated tech support, but let me just say their service is about just as reliable.
When I do get to talk to a representative, which is rare because I refuse to wait on hold longer than twenty minutes before even talking to someone, I'm on the phone for at least an hour. The agents transfer you back and forth, and once I even had an agent "transfer" me to himself!
Now I'm not sure if they only have one agent, and by the speed it seems like it, but Consolidated really needs to get it together. Not only would I NEVER recommend their services, but I would HIGHLY advise against them.
Product or Service Mentioned: Consolidated Communications Internet Service.
Location: Charleston, Illinois