Landline phone service at my home developed a loud buzz in the line. Completely not useable. I put in a complaint to have it fixed. They called after a few days and said it would take 30 days before someone could come out and look at it. A person came out 30 days later...Read more
had to wait a month for internet upgrade. home all day, no show, no call. went on vacation, 3 days later got a call that tech would be there next day. called office....closed for the day. called next morning to cancel since I wouldn't be there, and they sent him...Read more
So I went from satellite to Fairpoint which changed to conosalidated communications. They started out great but since the end of last year and all through this year they are out a lot. I call they say it is my problem to many devices. I have the same amount I always...Read more
Terrible and totally unreliable wifi that constantly drops off. Telephone not reliable. Just a horrible company to do business with. Repairs not made despite their assurance that problems have been corrected. Their technicians are rude and have no clue beyond the...Read more
Consolidated Communications - Poor internet. Poor service
We constantly have internet service outages in Hyde Park. You call and are on hold forever. No resolution when you do get through. They jerk you around. They have no problems sending a timely bill each month or pricessing payments for a service they are not providing.
Constantly on hold! Lousy service, non-existent basically. Called monday was on hold for 5 yes 5 hours! Was told Monday’s are busy. Made appt. to upgrade this Wednesday, today, have been waiting all day no word from technician. Called to see if technician is on the way...Read more
From day 1, Consolidated has lied to me. They never offered bundles and did not say there was no DVR included in my service. When I questioned that, I was told that since I already had ATT installed, it would cost me $250 to fix their mistake. I feel this is a scam by...Read more
I didn't like
- Got rude and not helpful with me
- Being taken advantage of and when i called them on it
I called to turn off my service and they claim they have no record of my calls. What is worse is that someone else is also paying their phone/internet for the same timeframe so CCI is stealing from people. Ask for a copy of your phone calls or ask to be recorded...Read more
I live in Peterborough, NH. On Sept 25 2018, I lost internet service. When I called tech svc I was informed that it may take until Oct 8th before svc could be restored. When I asked what the problem was they couldn't answer, when I ask why so long they wouldn't answer....Read more
Through my bill payer I sent Consolidated Communications $998.22 that should have gone to my insurance company. I have called three times to get my money back and so far I have been given the run around. The call center doesn't know what its doing. I was told by Chris...Read more
Do you have something to say about Consolidated Communications? What happened? What can we help you with?